Orders may take up to 7 business days to ship due to high demand and ongoing production. Every creature is carefully crafted before being released—we promise it’s worth the wait.
We do! Just email support@thecreatureporium.com to coordinate your international order.
Yes—local pickup is available! You can select the option directly at checkout and contact us directly to make arrangements at support@thecreatureporium.com
We currently accept Cash App Pay, and all major credit and debit cards.
No—discounts and coupons are one per order.
Points are based on your final checkout total. If a discount is applied, there’s simply less to reward. Still worth it—but you’ll earn more on full purchases.
Yes, you must create an account to start earning and tracking points.
You can redeem your points directly in your cart at checkout—if you’ve got them, you’ll see the option to convert them on your rewards tab.
Yes. Since points are tied to your subtotal after discounts, using a coupon means you’ll collect a bit less. You can track your points anytime by logging into your account and checking the Rewards tab.
Absolutely. Each piece is handcrafted with care and detail. No two creatures are exactly alike.
Pre-order means you’re claiming a piece before it’s finished or ready to ship. Retail means it’s already made and ready to ship out right away.
All sales are final—choose wisely. We do not accept returns, exchanges, or cancellations through the site.
That said, if your order arrives damaged, please reach out. We’ll summon a replacement creature to make things right.
We don’t do custom work or commissioned pieces—our creations crawl into existence on their own terms.
We aren’t offering licensing or collab opportunities at this time, but we appreciate the love from fellow monster-makers.
No. Coupons cannot be combined—only one coupon can be applied per order.
No. Self-referrals are not eligible for commission.
Only after the referred order is marked as “Completed.”
No. They are separate. As an affiliate, you can still earn points from purchases under the Rewards Program—but not commissions from your own orders.
For any special inquiries, contact us at support@thecreatureporium.com. Our team will get in touch with you as soon as possible.
Andrew Alonso is a horror and sci-fi writer fueled by his love of all things uncanny. When he’s not crafting nightmares, he’s watching Alien and Jaws, studying eerie critters, or spending time with his family in Texas.
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